roadside assistance

CADILLAC ROADSIDE ASSISTANCE

Peace of mind. Wherever you go.


With Cadillac, you can be rest assured, that in the unlikely event of a breakdown, our Cadillac Roadside Assistance is just one call away.

Being part of the Cadillac family, we have you covered. No matter the time, day or place.

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Reach us at our 24 hours a day, 365 days a year, Cadillac Roadside Assistance Helpline

Jordan: 06 585 1645
Jordan: 96265626999 (International)
Jordan: 96265008145 (International)

Requesting Roadside Assistance

In the event of an emergency, whether it be mechanical failure or accident, follow these simple guidelines


  • Stay as calm as possible.
  • Call Cadillac Roadside Assistance immediately.
  • If young children are in the car, please ensure that they are comfortable and reassured, and please don't leave them alone if you have to go off to call for assistance.
  • Have your contact details at hand, including your Vehicle Identification Number and Vehicle Registration Number. 
  • In order to help us reach you as quickly as possible, try and be as specific as possible about your location.
  • If you want us to call family or colleagues, we’ll make all the necessary calls.
Safety tips

If, by any chance, you have met with an accident or have a roadside breakdown, stay calm and follow these easy steps to your safety and that of your co-passengers.


  • If you notice injuries, call an ambulance or the police immediately
  • If you feel you’re in an isolated and unsafe location and your car can be driven, drive it to the nearest safe location
  • If your car is immobile, make sure you and your passengers are at a safe distance from traffic or inside your vehicle
  • Make sure that your vehicle ignition is turned off and hazards lights on to warn other drivers. If you have a reflector triangle, place it at least 5m from your vehicle.
  • Call our Cadillac Roadside Assistance Team immediately to help us get you to safety or back on the road.

Cadillac Roadside Assistance Program§


This plan is designed carefully to help you have immediate access to minor repairs or towing if
 

  • You get a flat tire
  • Your vehicle is stuck in the sand
  • You run out of fuel
  • You have a dead battery
  • You have a mechanical failure
  • You have an accident

IMPORTANT DEFINITIONS

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VEHICLE

Vehicle means as designated in the policy, provided that:

  1. The vehicle is not used for public transport of persons or merchandise for hire with or without driver.
  2. Does not exceed 3,500 kilograms in weight.
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ACCIDENT

Road traffic accident or loss, damage or destruction by fire or theft, causing the vehicle to be immobilized.

A whole new level of comfort


We know you love going places and with every turn we’re right behind you.

The Cadillac Roadside Assistance through Premium Care and Premium Care Plus is a 24/7 program that provides lockout, towing, refueling services, and more.

PREMIUM CARE
4 years

Roadside Assistance Coverage

PREMIUM CARE PLUS
5 years

Roadside Assistance Coverage

A whole new level of comfort


We know you love going places and with every turn we’re right behind you.

The Cadillac Roadside Assistance through Premium Care and Premium Care Plus is a 24/7 program that provides lockout, towing, refueling services, and more.

PREMIUM CARE
4 years

Roadside Assistance Coverage

PREMIUM CARE PLUS
5 years

Roadside Assistance Coverage

300 x 120

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  • Conditons Apply

  • Prices shown here are for the base trims respectively without any dealer added packages, offers, equipment or accessories. All prices are inclusive of Value Added Tax ("VAT") per local regulations.

  • Safety features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffic, surroundings and road conditions at all times. Read the Owner’s Manual for more important safety information.

  • Cadillac CUE® functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone. Some devices require USB connectivity.

  • Vehicle user interface is a product of Apple and Apple’s terms and privacy statements apply. Requires compatible smartphone and data plan rates apply.

     

  • Vehicle user interface is a product Google and Google terms and privacy statements apply. Requires compatible smartphone and data plan rates apply.

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