recalls

CADILLAC RECALLS

At Cadillac we care about your peace of mind. If at any time you are concerned about your vehicle and wish to check if it is subject to recall, you can do so by using our VIN look up below. In the event of a recall, you can be assured that we work diligently to communicate recall and program information to all affected customers.

However, we understand that our customers may wish to access this detail on their own accord. All Cadillac vehicles can be uniquely identified by their Vehicle Identification Number (VIN), and we have created a simple, online look up, which can be used at any time to assess whether there is an outstanding recall on your current Cadillac model.

In order to assess whether there is an outstanding recall repair on your vehicle, enter your VIN in the search box below. Once your VIN is submitted, one of three icons will appear immediately below the look up box.

Enter your 17 Digit VIN
The VIN can be found at the door jamb, the floor on the driver's side and the instrument panel
VIN: 
LAST UPDATED: 

If you have been separately advised that your vehicle has been involved in a recently announced recall, and you have been shown a green icon, we recommend you contact your dealer directly. In the event of recall, Cadillac will work to quickly identify all affected vehicles and notify our customers directly. In addition, affected vehicle VIN’s will be loaded onto this site, however this process can take several days and in rare cases it may take longer.

FIND YOUR NEAREST DEALER

Should you require a recall repair, please use our dealer locator to find your nearest dealership and schedule an appointment.

 

All Cadillac Dealers are equipped to handle recall repairs free of charge.

FAQ- FREQUENTLY ASKED QUESTIONS

How can I tell if my vehicle has been involved in a recall?

To determine if your vehicle is involved in a recall, type your VIN in the search box above. If any recall repairs have not been completed on your vehicle you will be shown a red icon, prompting you to contact your nearest dealership. Your nearest dealership can be located via the dealer locator in the side panel.

 

Please note, that in the event of a recall, Cadillac will work to quickly identify affected vehicles and notify our customers. In addition, the affected vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. If your vehicle doesn't appear on this site and you have concerns that it may be involved in a recall, please contact your preferred dealership and discuss your concerns with them directly.

If I haven't received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

Yes, the vehicle specific information related to a recently announced recall may not be available at the time of the announcement. Recalls are issued by VIN and may not apply to every vehicle manufactured within a model year. There are multiple factors that determine if your vehicle is included in a given recall. For example, your vehicle could have been manufactured at a different time, in a different manufacturing facility or using different parts than those involved in the recalls.   

Are there any Cadillac vehicles not covered on this site?

Cadillac provides information on this website for recalls announced on or after 2005. Any vehicles that were subject to a recall before this date, and/or after this date but have had the necessary recall repairs completed will not be flagged to return to a dealership. If you have any concerns around a vehicle manufactured prior to 2005 please contact your nearest dealership directly.

How do I interpret the numbers next to my red icon?

  1. Shows the VIN number you entered, for verification
  2. Lists out your recall reference number(s) for your vehicle
  3. Indicates the date the Recall Check database was last updated

I have got a yellow icon, what should I do?

It appears that we are unable to process the VIN because (1) it is either not a valid Cadillac VIN or (2) it is associated with a vehicle that's older than model year 2005. Please contact your local dealer to determine if there are any outstanding recalls on your vehicle.

I still have questions, who should I contact?

It is recommended that you contact your preferred dealership and discuss your concerns with them directly. All Cadillac dealers have access to the listing of vehicles affected by recalls. Dealers also have the correct repair methods, equipment and genuine parts required to effectively complete the repairs.


 
If after contacting your preferred certified service dealer your concerns are still unresolved, please call your local Cadillac contact center 24/7 on 80004434
or
at customerservice@gmarabia.com.

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