maintenance

KEEPING YOU AHEAD OF THE CURVE

MAINTENANCE AND REPAIR PROGRAMS.

As a Cadillac owner, we aim at bringing you a seamless experience every step of the way. This is why your Cadillac comes with a complementary service plan of 5 years/100,000 km, whichever comes first.

GENERAL INFORMATION ABOUT VEHICLE MAINTENANCE

  • The provisions of this warranty shall not apply to maintenance service and most maintenance parts. For further information on maintenance parts warranty, please contact your GM authorized Cadillac dealer.
  • Failure due to lack of proper maintenance as described in the maintenance schedule; failure to follow maintenance schedule intervals; failure to use fuel, oil, and lubricants recommended in the Owner’s Manual will not be considered for maintenance by the company. Proof of performing maintenance according to Owner’s Manual is your responsibility. Keep all receipts and make them available if questions arise concerning maintenance. It is recommended to have all scheduled services performed by a GM authorized Cadillac dealer to avail the benefits of free maintenance (if applicable).
  • Tires are only warranted by the tire manufacturer. Contact your authorized Cadillac dealer for details.
  • Accidents or damage caused by collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle; misuse of the vehicle such as driving over curbs, overloading, racing, or other competition; modifications/alterations to the vehicle will not be accounted for. In addition, coverages do not apply if the odometer has stopped or been altered. Proper use is described in the Owner’s Manual.
  • Any damage/failure of a component that can be attributed to the use of any non-GM parts/ accessories or parts/accessories not approved by GM modifications/alterations, including any performance enhancing software or hardware, is not covered by warranty. General Motors reserves the right to revoke the warranty coverage if it is observed/reported that the vehicle has been subject to any of the conditions above.
  • Poor fuel quality or incorrect fuel may cause drivability problems such as hesitation, lack of power, stall, or no start. It may also render gauges inoperable or degrade functionality for components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, incorrect diesel fuel or gasoline will not be covered. Please refer to your Owner’s Manual under ‘Fuel’, for additional recommendations.
  • Damage caused by airborne fallout (chemicals, tree sap, etc.), stones, hail, earthquake, water or flood, windstorm, lightning, sand blasting, etc.
  • Appearance- related items like trims, body molds, chrome finishers, rubber linings, weather strips, headlamp/tail lamp surfaces, etc. which are bound to deterioration due to usage, aging, exposure, usage of chemical cleansing agents, etc. will also not be serviced.
  • Normal noise, vibration, wear, tear, discoloration, fading, deformation or blur.
  • Cleaning and polishing, lubricating (including suspension lubrication), replacing all consumable parts like filters, spark plugs, bulbs, belts, worn brake and clutch linings, refinishing or replacement of brake rotors, etc. and performing other normal maintenance services all vehicles require including operations like, but not limited to, door adjustments, wheel alignment and balancing, tire rotation, cleaning of fuel systems, etc. See maintenance schedule and Owner’s Manual for full details.
  • This warranty does not cover any economic loss including (without limitation) payment for the loss of time or pay, inconvenience, loss of vehicle use, vehicle rental expense, lodging bills, food, other travel costs, storage charges, and other incidental or consequential loss or damage.

CURRENT MAINTENANCE PARTS/SERVICE

  • Brake Pads/Linings
  • Clutch Linings
  • Spark Plugs
  • Light Bulbs (All kinds of bulbs - normal and xenon)
  • Engine Belts
  • Wiper Blades
  • Engine Oil Filter
  • Fluids and Lubricants
  • Engine Air Cleaner/Filter
  • Passenger Compartment Air Filter
  • Audio Systems Cleaning
  • Limited Slip Rear Axle Service
  • Shock Absorbers
  • Remote Keyless Entry Battery*
  • Wheel Alignment/Balance**
  • Vehicle Battery***
  • Transmission filter (if applicable)
  • Tire rotation and balancing (rotate only if recommended as per maintenance schedule)
  • Passenger compartment air filter

CADILLAC VEHICLES

Limited Warranties:

*

12 months

* *

12 months

* * *

24 months 100%

FREE MAINTENANCE

  • The Cadillac Scheduled Free Maintenance Program covers recommended GM services required to maintain your vehicle to the utmost performance (according to the maintenance schedule indicated in the owner manual) during the Scheduled free Maintenance period.
  • The Cadillac Scheduled Free Maintenance Program period will begin on the date the vehicle is first delivered or put to use (as shown on the inside cover of this booklet). It ends at the expiration of the coverage as mentioned below.
  • The Cadillac Free Scheduled Maintenance Program offers you maintenance for 5 years/100,000 Km, whichever comes first. This program isn’t part of your existing warranty of 4 years/100,000 km.
  • To obtain the required maintenance and service, take the vehicle to your GM authorized Cadillac dealer when suggested by the maintenance schedule indicated in the owner manual. Only mentioned maintenance will be made for free.

This Free Scheduled Maintenance is for Cadillac vehicles registered and normally operated in the country in which this program is issued by GM authorized Cadillac dealer.

MAINTENANCE PARTS COVERED UNDER FREE MAINTENANCE

  • Engine oil filter
  • Fluids and lubricants
  • Transmission filter (if applicable)
  • Tire rotation (rotate only if recommended as per maintenance schedule)
  • Passenger compartment air filter
  • Engine air cleaner/filter

Disclaimer: Other maintenance items and service operations (not covered under the Cadillac Free Maintenance items) might be recommended for replacement or servicing by your dealer based on requirement – charges apply.

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  • Prices shown here are for the base trims respectively without any dealer added packages, offers, equipment or accessories.

  • Cadillac CUE® functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone. Some devices require USB connectivity.

  • Safety features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffic, surroundings and road conditions at all times. Read the Owner’s Manual for more important safety information.

  • Vehicle user interface is a product of Apple and Apple’s terms and privacy statements apply. Requires compatible smartphone and data plan rates apply.

     

  • Vehicle user interface is a product Google and Google terms and privacy statements apply. Requires compatible smartphone and data plan rates apply.

  • Prices shown here are for the base trims respectively without any dealer added packages, offers, equipment or accessories. All prices are inclusive of Value Added Tax ("VAT") per local regulations.

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